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TOPIC: Sporadic "Internal Server Error" messages

Sporadic "Internal Server Error" messages 11 months 2 weeks ago #54599

  • painshill
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I’m no computer geek, but I wonder if this makes sense to anyone?

From time to time, I experience problems posting anything other than very short lines of text… I get an “internal server error” message which I believe indicates the problem is not at my end, but may well be related to the fact that I’m in the UK and the route that data has to follow.

My observations would be that:

1. It’s more likely to happen when a thread already has a lot of information… especially big pictures and also embedded you-tube stuff.

2. The problem may go away when a thread moves to a new (clean) page. Or not. Other threads which don’t have much information are sometimes affected. Creation of new threads is sometimes affected. Sometimes not. One section of the forum can be affected but not another.

3. It’s more likely to happen if I compose in MS Word and paste the text than if I type from scratch.

4. Hidden formatting in MS Word is not the forum’s favourite thing. A page break for example can upset it. Pasting the text before a page break and adding the text after a page break is less problematical (ie it’s the presence of the break itself not the length of the text that creates the problem).

5. When composing in MS Word using information gathered from websites and other documents, even formatting this as “plain text” doesn’t seem to stop Mr Gates from adding hidden stuff that can upset the server.

6. Adding the same information as a MS Word attachment generally bypasses the problem.

7. I have an Intel-5 processor with 4 GB of memory so it can’t be related to the performance of my PC... unless it’s because I’m using Explorer 8. Clearing my cache and even rebooting doesn’t help.

8. Sometimes the problem goes away after a day or two. Sometimes it doesn’t.

All of that leads me to conclude that when I hit the “post” button, if the two-way exchange of data (updating the forum but also refreshing my screen) is too large then an overloaded server somewhere along the route can’t handle it.

Anyone else observe these kinds of effects?

MicrosoftHelp.jpg
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Re: Sporadic "Internal Server Error" messages 11 months 2 weeks ago #54602

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Roger it has happened to me twice in the last week. Both times I had the page open for a bit of time maybe over a half hour while I was gathering my thoughts and reading the posts through again. I just copied and pasted to word and then just reposted in a little while with no troubles.
Good that you brought this up Andrew needs to know.
Andrew it has only happened to me since last week. Here in TN the temps have been in the 90's and even made record highs of over 105 on Saturday. Probably been just as hot where the servers are. Could be having a direct impact on the system. Of course that is if your problem has only been happening since say last Tuesday. If it has been ongoing then it may not be the heat.

Thanks for bringing it up!
Hoss
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Re: Sporadic "Internal Server Error" messages 11 months 2 weeks ago #54619

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Roger,
I can confirm that the forum software works horridly with the M$ Word copy and paste. Basically anything that the server doesnt recognize is immediately rejected(to protect from viruses and other attacks) or the server just doesnt know how to handle it so it freaks out. I will look into some kind of fix for this.

Matt
The heat shouldnt be affecting the servers I wouldnt think, but it is a possibility...nothing has been changed on the backend or server in a while(probably about time to upgrade things again but who has time for that?!?! Haha)
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Re: Sporadic "Internal Server Error" messages 11 months 2 weeks ago #54623

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Roger/Matt/Anyone
If you get a repeatable thread you cannot post, shoot me an email with it. I think I may have found a cause!
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Re: Sporadic "Internal Server Error" messages 10 months 3 weeks ago #56095

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AndrewSchwinn wrote:
Roger/Matt/Anyone
If you get a repeatable thread you cannot post, shoot me an email with it. I think I may have found a cause!

Here's one.

arrowheads.com/forums/off-the-wall-topics/55624-hole-in-mars

I tried to add a reply with 6 lines of text typed from scratch and tried again later, several times using copy and paste from saved text. Server won't play ball. No problems anywhere else.
Last Edit: 10 months 3 weeks ago by painshill.
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Re: Sporadic "Internal Server Error" messages 10 months 3 weeks ago #56097

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Roger,
Shoot me a email with the 6 lines of text you were trying to post...I have a hunch I know what it is
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Re: Sporadic "Internal Server Error" messages 10 months 3 weeks ago #56101

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AndrewSchwinn wrote:
Roger,
Shoot me a email with the 6 lines of text you were trying to post...I have a hunch I know what it is

Thanks Andrew

I tried sending you the text by Private Mail on the forum but it wouldn't send. No error message... just no response. I've now sent it by external e-mail.

Roger
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Re: Sporadic "Internal Server Error" messages 10 months 3 weeks ago #56105

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Ah my hunch was right,
The problem lies in you having the words "selecct" and "froom" in your post(Both spelled wrong on purpose). In SQL, that is the basic syntax of how you pull information from a database, therefore the server thinks you are trying to pull info that you do not have permission for and it rejects the action. Try changing the word "selecct" to "choose" and that should fix it lol
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Re: Sporadic "Internal Server Error" messages 10 months 3 weeks ago #56108

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AndrewSchwinn wrote:
Ah my hunch was right,
The problem lies in you having the words "selecct" and "froom" in your post(Both spelled wrong on purpose). In SQL, that is the basic syntax of how you pull information from a database, therefore the server thinks you are trying to pull info that you do not have permission for and it rejects the action. Try changing the word "selecct" to "choose" and that should fix it lol

You're a genius, Andrew.

My fault for using fancypants words like "sel*ct" when "choose" would have done just as well :laugh:

Thanks again. I'll try and remember. :dry:
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